The Right Team for Any Job.
Founded in 2012, Direct Outbound has been one of the fastest growing names in Business Process Outsourcing and Third Party Logistics. We grew out of the Direct Response marketing industry, and now serve numerous industries ranging from hospitality and property management, all the way to chemicals and tech support. With hundreds of staff members ready to assist, we can accommodate any request and serve any business as needed.
Headquartered in Greenville, SC, we have centered ourselves in a highly connected, fast growing marketplace with a strong workforce and fast access to worldwide logistics providers. Our location is strategic to hit the largest percentage of customers in the shortest shipping timeframe, as well as offer high availability with low risk of interruption to our contact center from external forces such as weather.
John Monarch – Chief Executive Officer
Owen Vahey – Chief Operating Officer
Stephen Perry – Chief Financial Officer
Becky Miller – Contact Center Manager
Justin McLaughlin – Warehousing & Fulfillment Operations Manager
Danielle Willett – Chargeback Response and Risk Mitigation Manager
Daven Jones – Sr. Project Manager
Will Hopkins – Project Manager
Raff Palacios – Contact Center Information Technology
Phillip Jenkins – IT Manager
Hunter Childs – Contact Center Training Manager